Privacy Policy

DAFFODILS SOLICITORS LIMITED

Privacy/Transparency Notice

Please read this Privacy Statement carefully as it contains important information to help you understand how and why we process any personal information that you give to us.

Data Controller– MUHAMMAD MUNIR, who is the data controller.

What Information We Collect

We process personal information that you give us:

· As a client to provide you with legal services.

· Whilst servicing your account through our website, in writing or over the phone.

· If you request information or assistance from us.

·  

What Personal Information We Process

This Includes:

· Personal details such as your name, date of birth, citizenship, status, address, National Insurance Number, telephone number and email address.

· Identity information such as your passport, driving licence, utility bill, or national identity card.

· Credit history and records relating to you, your partner or anyone else you are financially linked with (we obtain this information from credit reference and fraud prevention agencies).

· Family, lifestyle, financial and social circumstances.

· Financial details such as your income and information about your bank accounts.

· Employment/self-employment details.

· Usage information such as how you use our website and services. 

· Technical information such as internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating systems and platform and other technology on the devices you use to access our website.

We also collect, use and share Aggregated Data such as, statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal, which will be used in accordance with this privacy notice.

Purposes of Processing– Your data will be processed in order to:

(1) Market DAFFODILS SOLICITORS LIMITED Services to you;

(2) Provide services under contract to you and others;

(3) Comply with regulatory and other legal obligations; and 

(4) Protect DAFFODILS SOLICITORS LIMITED against potential claims.

Legal Basis– Your data will be processed on the basis that DAFFODILS SOLICITORS LIMITED has a legitimate interest in being able to achieve the aims of processing set out above. Where special category data is provided, the provider of the data warrants that they consent to DAFFODILS SOLICITORS LIMITED processing that data or that they have obtained written consent from the data subject.

Personal Data Held– As a minimum, DAFFODILS SOLICITORS LIMITED is required to positively identify its clients. This also includes positively identifying a director in the case of a corporate client. In addition, DAFFODILS SOLICITORS LIMITED holds whatever information is provided to it by its clients and others. This will rarely include special category data.

Failure to Provide Data– If you fail to provide DAFFODILS SOLICITORS LIMITED with the data required you will not receive services or marketing.

Data Sources– DAFFODILS SOLICITORS LIMITED obtains most personal data from its clients and those who have indicated that they have an interest in DAFFODILS SOLICITORS LIMITED services. DAFFODILS SOLICITORS LIMITED also obtains some personal data from other correspondents. DAFFODILS SOLICITORS LIMITED also collects some data from publicly available sources(e.g. Companies House). 

Recipients – Any data provided by a client is treated as confidential to that client and will only be shared with others in so far as this is necessary in order to provide the services contracted for by the client, to comply with regulatory and other legal obligations and to protect DAFFODILS SOLICITORS LIMITED against a potential claim. In order to provide its services, DAFFODILS SOLICITORS LIMITED relies on the services of certain data processors. These include secure cloud storage for files and emails. In each case, DAFFODILS SOLICITORS LIMITED ensures that data is processed in compliance with this policy.

Third Countries and Safeguards – Other than where required in order to provide services as required in individual client matters, data is rarely sent to third countries. Where it is, the relevant devices are password protected and equipped with tracking and remote wipe software. The devices are personally accompanied.

Retention Period– Data is held for six years from the end of the relevant matter or for six years where not associated with a particular matter.

Data Subject’s Rights– Where relevant, you have the right(subject to client confidentiality) to:

· Withdraw consent to the processing of your data;

· Complain to a supervisory authority regarding the processing of your data;

(https://ico.org.uk/); and

· Obtain a copy of the data held on you and to correction of any errors in that data.

Automated Decision Making- None